Common Issues We Fix
• Machine not counting correctly
• Error messages on money counters
• Jamming or feeding problems
• Counterfeit detection issues
• Regular maintenance and cleaning
• Calibration and servicing
Need urgent service? Request Technician Assistance
Keep Your Operations Running While We Repair Your Machine
Don’t let equipment downtime disrupt your business.
If your money counting machine requires workshop repairs, Unihold can provide a rental money counter while your machine is being serviced (subject to availability).
Benefits of our rental service:
✓ Continue processing cash without interruption
✓ Avoid costly downtime
✓ Maintain operational efficiency
✓ Flexible rental periods available
✓ Professional setup and support
Ask our technicians about rental options when submitting your service request.
What Happens After You Submit?
✓ Request received instantly
✓ Technician reviews your issue
✓ We contact you within 1 business day
✓ Service visit or workshop booking arranged
✓ Rental machine offered if workshop repairs are required
✓ Machine repaired, tested and returned
FAQs
How much does servicing cost?
Costs depend on the machine model and issue. A technician will assess your request and provide a quotation.
Do you offer on-site servicing?
Yes, where applicable.
How long does servicing take?
Most service requests are assessed within one business day.
Do you provide preventative maintenance?
Yes, we offer scheduled maintenance programmes.